Objective

Seeking a challenging position on a software development team where effective leadership, strong people skills, creative problem solving, and the ability to make sound business and product decisions is required.

Proven Abilities

Professional Experience

Software Development Manager, Hewlett Packard (formerly Compaq), 1999 to Present

Managing development of the Rapid Deployment Pack, which is an automated mass deployment application for ProLiant servers based on Altiris Deployment Solution.

Successfully promoted a for sale software product to a field sales organization accustomed to giving away software with a hardware purchase.

Acted as the primary engineering interface with HP partner Altiris while adapting their Desktop PC deployment product to meet the server market's needs.

Prioritized feature road map for HP ProLiant server deployment based on direct and indirect customer interaction. Served as the customer champion for automated deployment across multiple HP divisions.

Directly engaged HP technical field, sales, and support organizations to ensure success of the product.

Learned Linux and developed support for installing Red Hat Linux over the network when no Linux developers were available for the project.

Worked with the support team to gather call center information to drive product quality improvements. The project manager received her six sigma "Black Belt" process improvement certification from this project.

Working across HP teams to integrate our existing product into a Services Oriented Architecture (SOA) for management software.

Took over management of a troubled project developing an application to collect information on software releases and publish software downloads to Compaq's website for commercial PC and server divisions.

Worked across divisions and groups to define a stable and achievable set of requirements for the project, and then reorganized available resources for success.

Delivered the application in time to meet critical deadlines for retirement of the previous system. The application developed is still in use today.

Created a common process and tools for publishing software downloads across multiple commercial divisions to lower costs and provide consistency to the customer.

Engaged and managed a local outsource partner to augment internal development resources.

Microsoft Liaison for Server Division, Compaq Computer Corporation, 1996 to 1998

Worked on site at Microsoft with the Windows development team to improve the total customer experience on ProLiant servers running Windows. Recognized for "one of a kind" work with Microsoft that was "critical to our success."

Acted as the driving force behind design and build of Compaq's Redmond facility and lab focused exclusively on working with Microsoft.

Represented Compaq priorities and proposals to Windows development, program management, and QA.

Improved working relationship between Compaq and Microsoft through daily work with key members of the Windows development and QA team.

Spearheaded initial certification of ProLiant servers through Microsoft Windows Hardware Quality Labs.

Supported Microsoft as a customer of Compaq servers, and as a development partner.

Achieved implementation of numerous features in Windows needed by Compaq.

Increased awareness of Compaq's leadership strengths within Microsoft.

Team Leader to Software Development Manager, Compaq, 1990 to 1995

Joined Compaq as a team lead and quickly moved into manager role for software projects that were critical to shipment of Compaq ProLiant servers.

Managed development of support for unattended NT 3.51 installation via Compaq's SmartStart assisted operating system installer.

Worked with Microsoft to incorporate features into NT 4.0 to ease future SmartStart development.

Led on-time delivery of numerous releases of EISA configuration software used by Compaq and the rest of the PC industry.

Recognized for efforts that "made a lot of other groups successful" and for having a "whatever it takes for Compaq to be successful" attitude.

Considered "largely responsible for the on time success" of the initial release of Compaq SmartStart and Support Software CD, even though my team was not directly responsible for that product.

Introduced new test methods, improved communication, and better cooperation between developers and testers which resulted in fewer customer problem reports and higher quality preliminary releases despite a smaller test team.

Created initial design and led development of the Compaq System Partition concept, which provides numerous Compaq unique features across the entire product line.

Implemented software configuration control and release procedures for the team.

Integration Group Manager, Ferranti International Controls, 1988 to 1990

Ferranti (formerly a subsidiary of TRW) sells Supervisory Control and Data Acquisition (SCADA) and Energy Management Systems (EMS) to electrical utilities.

Managed the team responsible for integrating the baseline version of a new product, which was used on numerous customer projects. Our task was to integrate subsystems of a huge real-time energy management system into a working release as each subsystem completed development.

Created a test environment that reduced setup time for integration of new software by 50%.

Led creation of procedures and tools, which sped up development and increased the rate of system integration by over 400%.

Hands on management of efforts that placed all Ferranti software under configuration control, and integrated a large backlog of new software into the baseline product.

Created the first working version of the SCADA system from a full source build; created build tools and process for future projects.

Software Engineer to Software Development Leader, Ferranti, 1983 to 1988

Managed team developing operating system level services, and custom device drivers for a new distributed architecture SCADA system.

Trained ten new software engineers and built a "highly motivated and cohesive team."

Initiated new development techniques and quality reviews that reduced software problem reports by 63% and cut the need for support of other teams in half.

Briefed customers on the benefits of a distributed architecture system and the system level services available to their in-house developers.

Met critical project milestones, developed skills of employees who went on to key leadership positions, discovered the joys and challenges of leading software development teams on large projects.

As a Software Engineer, designed, developed, and tested real-time software for SCADA systems.

Earned three promotions for "an unusual aptitude to quickly assimilate new concepts and put them to work" and for "enthusiasm and aggressiveness in pursuit of assigned tasks."

Recognized for numerous innovations that improved system performance, reduced development time, surpassed customer expectations, and allowed the company to meet important customer milestones.

Created an "outstanding design" of front-end device initialization and communication software for a distributed SCADA system.

Recognized as one of the key contributors in the company and earned a key position on the prestigious new product development team.

Education

Bachelor of Science, Computing and Information Sciences, Trinity University, San Antonio, Texas, May 1983.

Education continues through technical, management, and leadership courses, and real world experience.

Personal

Born November 29, 1960, married, two sons, excellent health, presentable. Hobbies include spending time with family, computers, photography, and sailing.

Also enjoys taking on challenges that require creative or imaginative solutions.


Contact Richard